Payment Policy

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Payment Policy

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Last Update: 21 August 2026

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This Payment Policy governs payments made for travel services, packages, bookings, consultations, visa assistance and other services provided by Safarnama holidays (“SAFARNAMA”, “we”, “us” or “our”).

By making a payment to SAFARNAMA, the customer (“you”, “your” or “traveller”) acknowledges that they have read, understood and agreed to this Payment Policy, along with our Terms & Conditions and Cancellation & Refund Policy.

Payment & Booking Confirmation

A quotation, itinerary or proposal shared by Safarnama Holidays does not constitute a confirmed booking.

A booking will be considered confirmed only after:

- The required payment has been successfully received by Safarnama Holidays; and
- The relevant travel services have been confirmed by the applicable suppliers, where applicable; and
- Safarnama Holidays has issued a booking confirmation or other written confirmation.

Availability and pricing may change until the required payment has been received and the booking has been confirmed.

Payment Amount

The payment required may vary depending on the destination, travel dates, services selected and supplier requirements.

Depending on the booking, Safarnama Holidays may require:

- Full payment at the time of booking;
- A partial or advance payment to secure the booking; or
- Payment in multiple instalments, with the remaining balance payable by a specified deadline.

The applicable payment schedule will be communicated to the customer before or at the time of booking.

Advance Payment

Where an advance payment is required, the booking will only be processed or confirmed to the extent permitted by the amount received and the availability of the relevant services.

An advance payment does not automatically guarantee that every component of the itinerary has been confirmed unless Safarnama Holidays specifically confirms the same in writing.

Certain components, including flights, hotels, visas, activities and special arrangements, may have separate payment or confirmation requirements.

Balance Payment

Where a booking has been made against an advance payment, the remaining balance must be paid by the deadline communicated by Safarnama Holidays.

Failure to pay the balance within the specified deadline may result in:

- Cancellation of pending or confirmed services;
- Loss of availability;
- Repricing of services;
- Cancellation charges imposed by suppliers; or
- Forfeiture of amounts already paid, where applicable under the applicable cancellation terms.

Any resulting costs or penalties may be payable by the customer.

Payment Methods

Safarnama Holidays may accept payments through one or more of the following methods:

- Online payment gateway;
- Credit or debit card;
- UPI;
- Bank transfer;
- Other payment methods specifically communicated by Safarnama Holidays.

The payment methods available may vary depending on the booking and transaction.

Customers should make payments only through official payment channels communicated by Safarnama Holidays.

Payment Gateway & Transaction Charges

Certain payment methods may involve payment gateway, banking, card processing or other transaction charges.

Where such charges are applicable, they may be communicated to the customer before payment.

Any charges imposed by the customer's bank, card issuer or payment provider are the customer's responsibility unless otherwise stated.

Currency & Exchange Rate

Unless otherwise specified, prices displayed or quoted by Safarnama Holidays may be communicated in Indian Rupees (INR).

Where a booking involves services priced in a foreign currency, the final payable amount may be affected by exchange-rate fluctuations, international payment charges, taxes or supplier price changes.

Any such additional amount, where applicable, may be payable by the customer.

Dynamic Pricing & Availibility

Travel prices are often dynamic and may change based on availability, demand, seasonality, airline fares, hotel inventory, exchange rates, taxes and supplier pricing.

A quotation remains valid only for the period or validity mentioned in the quotation.

If payment is not received within the applicable validity period, Safarnama Holidays reserves the right to revise the price or itinerary before confirmation.

Taxes & Government Charges

Applicable taxes, government charges, airport charges, tourism fees, service fees and other mandatory charges may be included in or excluded from the quoted price depending on the quotation.

The customer is responsible for applicable charges that are specifically identified as excluded from the quotation.

Any new or increased government-imposed taxes, fees or charges introduced after confirmation may be payable by the customer where applicable.

Supplier-Specific Payment Conditions

Different travel suppliers may have different payment and cancellation conditions.

For example:

- Airlines may require immediate payment for ticket issuance.
- Hotels may require advance payment or full prepayment.
- Activities may have non-refundable payment conditions.
- Visa authorities may charge separate application fees.
- DMCs and transport providers may have specific payment deadlines.

Where applicable, the customer's booking will be subject to the relevant supplier's terms and conditions.

Payment Failure

If a payment fails, is declined, reversed or remains pending, the booking should not be considered confirmed unless Safarnama Holidays confirms otherwise in writing.

The customer should not assume that a failed payment has secured the booking.

If an amount is debited from the customer's account but the payment is not successfully received or reflected by Safarnama Holidays, the customer should contact Safarnama Holidays with the relevant transaction details.

Duplicate payments

If a customer accidentally makes multiple payments for the same booking, Safarnama Holidays will verify the transaction and, where appropriate, process the excess amount in accordance with its applicable refund policy.

Refund processing may be subject to payment gateway or banking timelines.

Refunds

Any refund will be governed by the applicable Safarnama Holidays Cancellation & Refund Policy and the cancellation conditions of the relevant travel suppliers.

A refund may be reduced by applicable:

- Supplier cancellation charges;
- Airline cancellation charges;
- Hotel cancellation charges;
- Activity or tour cancellation charges;
- Visa/application fees;
- Safarnama Holidays service fees, where applicable;
- Payment gateway or transaction charges, where applicable; and
- Other non-refundable amounts.

The refund amount and eligibility will depend on the specific booking and its applicable terms.

Refund Processing Timeline

Once a refund has been approved by Safarnama Holidays, the refund will generally be processed through the original payment method, unless otherwise agreed.

The time taken for the amount to appear in the customer's account may depend on the payment gateway, bank, card issuer or other financial institution.

Safarnama Holidays shall not be responsible for delays caused by third-party banking or payment systems after the refund has been initiated.

Visa & Documentation Payments

Visa fees, embassy fees, government charges and visa-processing service fees may be subject to separate payment and refund conditions.

Payment of a visa-related fee does not guarantee visa approval.

Visa decisions are made solely by the relevant embassy, consulate, immigration authority or government authority.

Visa-related payments will be governed by the applicable Visa Disclaimer and Cancellation & Refund Policy.

Payment Receipts & Invoices

Upon successful payment, Safarnama Holidays may provide a payment acknowledgement, receipt, invoice or booking confirmation, as applicable.

Customers should retain these documents for their records.

If the customer does not receive payment confirmation within a reasonable period, they should contact Safarnama Holidays before making another payment.

Unauthorised Payments

Customers should not make payments to personal bank accounts, unofficial payment links, unauthorised agents or third parties claiming to represent Safarnama Holidays unless the payment method has been officially communicated or authorised by Safarnama Holidays.

Safarnama Holidays will not be responsible for payments made through unauthorised channels.

Fraud Prevention & Payment Verification

For security and fraud-prevention purposes, Safarnama Holidays may request additional information or verification in relation to a transaction.

Safarnama Holidays reserves the right to delay, decline or cancel a transaction where there is a reasonable concern regarding fraud, misuse, unauthorised payment or suspicious activity.

Chargebacks & Payment Disputes

Customers are requested to contact Safarnama Holidays first regarding any payment dispute, billing error or booking-related concern.

Unauthorised or unjustified chargebacks may result in the suspension or cancellation of services associated with the transaction, subject to applicable law.

Safarnama Holidays reserves the right to provide relevant booking, payment and service records to the payment provider or financial institution when responding to a legitimate payment dispute.

Changes to Payment Policy

Safarnama Holidays may update this Payment Policy from time to time to reflect changes in its business practices, payment methods, supplier requirements or applicable laws and regulations.

The updated version will be published on this website with the revised 21 August 2026

For questions regarding payments, invoices, refunds or transactions, please contact:

Safarnama Holidays
Jaipur, Rajasthan, India

Email: sales@safarnamaindia.com
Customer care / Phone/WhatsApp: +919403892748

Our travel experts are always here to assist you.

Need Help With Payments

+919403892748

sales@safarnamaindia.com

01

Payment & Booking Confirmation

02

Payment Amount

03

Advance Payment

04

Balance Payment

05

Payment Methods

06

Payment Gateway & Transaction Charges

07

Currency & Exchange Rate

08

Dynamic Pricing & Availibility

09

Taxes & Government Charges

10

Supplier-Specific Payment Conditions

11

Payment Failure

12

Duplicate payments

13

Refunds

14

Refund Processing Timeline

15

Visa & Documentation Payments

16

Payment Receipts & Invoices

17

Unauthorised Payments

18

Fraud Prevention & Payment Verification

19

Chargebacks & Payment Disputes

20

Changes to Payment Policy

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Payment Policy

Last Update: 21 August 2026

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Payment Policy

Last Update: 21 August 2026

Secure Payments

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